Privacy Policy

1. Introduction

BlackGlass Consulting LLC ("we," "us," or "our") operates the website at www.blackglassconsulting.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit information through our quote request form.

2. Information We Collect

We collect information that you voluntarily provide to us through our quote request form. This includes:

• Full name
• Email address
• Phone number (optional)
• Budget range
• Project description

We do not collect any information automatically beyond what is standard for web hosting (e.g., server logs maintained by our hosting provider).

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your quote request
• Communicate with you about potential projects
• Provide requested services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Tracking

Our website does not currently use cookies, tracking pixels, or analytics services. We do not track your browsing behavior across our site or other sites.

5. Third-Party Services

Our website is hosted on Vercel. Vercel may collect standard server access logs (IP addresses, browser type, access times) as part of their hosting infrastructure. For more information, please refer to Vercel's Privacy Policy.

6. Data Retention

We retain your quote request information for as long as necessary to respond to your inquiry and for a reasonable period thereafter for follow-up communications. If we enter into a business relationship, your information will be retained for the duration of that relationship and as required by applicable law. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for us to contact you

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: